When attempting to do a daily backup using the AIS DATA MAINTENANCE program I keep getting the error that ‘Client Services is in use’.  I have checked all workstations and there is no open copies of AIS anywhere.  What is the problem and how can I resolve this?   The problem is that somehow AIS [...]

The drive that is used by your computer to identify the backup media.  If you insert a memory stick into your computer and open “My Computer” you will see the drive identified.  For example, if the drive for the memory stick listed under removable storage is drive E, then your backup drive is E.  For [...]

Why doesn’t the AIS DATA MAINTENANCE work with my 3.5” disk? Because the AIS DATA MAINTENANCE copies more data than the capacity of a 3.5” disk. Always us a flash drive, a network drive or CD-RW to perform a backup using the AIS DATA MAINTENANCE.

Backing up the AIS Data to a network drive or a flash drive or a cd-rw. Why does it say “the drive does not appear to ready”? A:  Network drive – The user must have full permissions to the network drive where the backup data is being sent.  Set permissions and try again. A:  Flash [...]