Would You Use a Personal Account on USA.gov?

A few commenters have suggested that USA.gov offer secure, personal logins that would allow users to customize their visit and access government services.

If USA.gov offered personal accounts/logins, would you sign up for one? How would you expect to use it?

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Dec 30th, 2009
  1. pacomj60
    Jan 15th, 2010 at 08:13 | #1

    Trust of any type with government is completely lacking from me. I served for almost 30 years and my government does not represent my needs nor those of independent thinking individuals. So my answer is a yes; however, I want complete control of my account and this includes back-checking and misuse of my information.

    To insure control I will place independent controls on any account.

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  2. dakotagrl323
    Jan 14th, 2010 at 17:01 | #2

    It would be a benefit to have USA.gov offer secure, personal logins that would allow users to customize their visit and access government services.

    Open dialog is important for reclaiming the public’s role. At the heart of the conversation are different views about how we got off track and differing ideas about how to restore civic engagement. The largest task in developing a new partnership between the people and their elected officials involves the public directly. Citizens need to accept an active role and the demands and responsibilities that go with it. All efforts to foster broad-based civic engagement needs to be in a respectful public policy dialogue which encourages broad deliberation. I applaud the Administrations efforts with increasing access to our elected officials.

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  3. haszak
    Jan 14th, 2010 at 06:39 | #3

    I would definitely use it. It’s one thing to know what you’re looking for, but if I can simply tell USA.gov all the pertinent information about me (region, homeowner/not, interests, blind/not), then USA.gov can clue me in to things I wouldn’t know about. As far as privacy, other than an email address, USA.gov should be able to function well enough without knowing identifying information.

    I’ve looked at a lot of .gov sites and they’re all different. It makes me angry because the sites never seem to have the links I’m expecting to see. I’m not so sure about turning my USA.gov account into a National ID card, but it would be nice to have my preferences carry over to all .gov sites. Other sites can even suggest the preferences they’d like to see (and hopefully they make sense enough to overlap across sites). That way, each site can implement a different display of information, as they see fit. I wouldn’t mind seeing some UI preferences as well, so I see some consistency across .gov sites. It’s just an annoyance to me, but some people have arthritis or can’t see or hear well, etc.

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  4. ioana1
    Jan 13th, 2010 at 18:21 | #4

    Finally, a government that is really reachable. Please keep this form of comunication open, so that we ” us Americans ” can be in contact with our government.
    As for other languages, I think it should be only in American English, if you lived in Sweden, youl’d have to learn that lanuage, now wouldn’t you.
    Im all for people from other countries, whating to be an “American”, all we ask is to pledge your allegiance to our great United States of America, then learn the language, and share all the great reciepes for the foods of your native land, so that we can continue to have the Greatest place to live. jb
    Thank you for this opportunity to voice my my opinions.

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    • user1
      Jan 14th, 2010 at 06:16 | #5

      Some documents are already created in Spanish as many Federal Government entities are stationed in Spanish (or other) language places. For example, Puerto Rico is a USA Territory which its main language is Spanish and many documents are generated in that language. Also, there are many Federal Agencies posted internationally or their employees are so diverse. It does not incur in more expenses, since the employees from the agency are the ones doing the translations. Many Europeans do learn more than one language and it doesn’t diminish their own culture. There is nothing wrong with providing broad options to keep people informed; after all many of these people can vote and you would prefer that they do an informed vote.

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  5. randy100
    Jan 13th, 2010 at 02:46 | #6

    Yes, I support this idea and it would be helpful and useful to me since I follow so much of H.S. and other U.S. Governmental agencies on the internet.

    Thank you for asking!
    Regards,

    Randy100

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  6. angelo
    Jan 12th, 2010 at 20:15 | #7

    We can have something now that we were not able to do before? Yes! If I can access prontamente services of the government on a personal account, wy not. A personal appropriate count, not just in America etc. It would be good idea. World in contact, colaboration. Personal information including friends and contacts to public sieges, which might be using the information for objective. Training of the mind, education, environment, economy,Strengthening human rights, the intensification of work for a world free of nuclear weapons, conflict resolution,dados.Idea..connect…

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  7. mike montgomery
    Jan 12th, 2010 at 16:58 | #8

    I think it is a great idea, but not today, till we can clean out congress and people that steal from the people, it will never work. Our congress is so affraid of the people that they have to go behind closed doors to make a decission. We the people are the people paying the bill not congress, they are on easy street, they don’t live by the same rules as us.

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  8. knudsentl7109
    Jan 12th, 2010 at 16:45 | #9

    YES, ANYTHING TO MAKE IT MORE RELIABLE IN FINDING A GOV’T JOB VICE THE HIT AND MISS SYSTEM THAT EXISTS. CAN RARELY “APPLY DIRECTLY ONLINE” AND HAVE IT WORK.

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  9. kerripau
    Jan 12th, 2010 at 14:25 | #10

    Yes! If I could readily access government services through a personal account, I would love it. I have grave financial concerns about sustaining my family under a crushing debt-load which was promoted by the banks who received the lion share of the TARP money. I personally have yet to get my bailout.

    I would like the continuity that an account would provide so that each time I don’t have to overcome the labyrinthine network of agencies who might (or might not) be able to assist me. My tax dollars support this website. I’d like it to work for me.

    Those who have the information on the inside should be encouraged to disseminate it robustly.

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  10. codak_thrasher
    Jan 12th, 2010 at 12:43 | #11

    Yes i wud use a site with my own personel account. tht way i can keep track of all the jobs the govt has to offer.

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  11. bonneylake
    Jan 12th, 2010 at 03:17 | #12

    Yes Definitely because then I could add what I am interested in and have it all in one spot. This would be a great idea–

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  12. dudeboy
    Jan 11th, 2010 at 22:34 | #13

    What was the question?

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  13. fred guard
    Jan 11th, 2010 at 22:06 | #14

    I don’t particularly trust the govt, and I am sure at some point the could use the info in thesemessages against someone.
    draug1935

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  14. michaela610
    Jan 11th, 2010 at 18:18 | #15

    I ditto mmurphy. A personal account tailored to your particular region, etc. would be ideal.

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  15. donkidder
    Jan 11th, 2010 at 14:56 | #16

    Interesting that people fear a government run web site, but willing give all there personal information including friends and contacts to public sites that might be using the information for any purpose.

    We elect representatives mainly because of history. In the past travel time by horse was slow. Today I think more contact with our politicians is more critical.

    Several points made by the Mother Jones magazine on Bill Moyers’ show are right on.

    First eliminate special interests donations to political compaighs. Second make legitation clear and simple.

    I also would post a summary of bills with a pro and a con view and who voted in favour or against the bill.

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  16. Jan 10th, 2010 at 09:37 | #17

    A US .gov account feels a little too “big brother” to me.

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  17. boroughfhf
    Jan 9th, 2010 at 15:10 | #18

    NO!
    My browser has a Bookmark facility to store locations of immediate interest.
    A good search finds those locations. Search can also facilate idle browsing.

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  18. leeward13
    Jan 9th, 2010 at 00:03 | #19

    A portal would be useful if you could search Gov. departments so you could connect to the right agency. This would also make contacting your Representatives in Congress by having a more direst route to them.

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  19. e2e2e
    Jan 8th, 2010 at 18:11 | #20

    I myself don’t feel a need for a USA.gov personal account…yet.

    It would be nice to have the option for others, though.

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  20. andrea
    Jan 7th, 2010 at 20:06 | #21

    I like the idea. I especially like the idea if I can catalog my searches, keep relevant information and deposit ideas to share within the government structure.

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  21. alhso6
    Jan 7th, 2010 at 17:25 | #22

    After posting my initial comment, I went back and read a few comments by my peers.
    I am totally discouraged @ how quickly and easily some of you are willing to give up even more of your personal freedoms. Shame on you! Why isn’t there an open data base for any information that is not detrimental to the safety of the country, or one of it’s individuals, you know, just like Google.

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  22. alhso6
    Jan 7th, 2010 at 16:27 | #23

    Why wouldn’t anyone want this opportunity? Of course I would. Why don’t we the public, the tax payers, the ones who foot the bill for everything and anything the government has to offer, already have this venue? And why do we need to acknowledgment who we are when we use it?

    It is such a SAD SAD commentary on how the public is abused and left out of just about anything our government has control over. Try finding any type of useful and relevant information on the internet without having to pay for it, even though we paid to put it there in the first place. Or if it is available, good luck getting past and wading through all the interference leading to it. We the Public are constantly nickled and dimed to financial death, whether we can afford it or not.

    A government for the People and by the People….not anymore. Our elected officials only need us for three separate occasions, to support their campaigns, to vote for them and to pay taxes. Other than that we are nothing more than an inconvenience.

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  23. tbaker1568
    Jan 7th, 2010 at 10:13 | #24

    I would like to be able to express my opinions and yes I would make use of the opportunity.

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  24. msimamaji
    Jan 6th, 2010 at 20:31 | #25

    Yes definitely, I wold use this account. However, I already wish to make a comment about an issue, basically health care reform. I am concerned about the deal that Ben Nelson received. That should be deleted from the final reform. Also, I favor taxing wealth incomes over insurance benefits. If we must tax high end insurance benefits, again restrict that to the wealthy, not to the working class. We really need a public option, but perhaps that can be added later.

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  25. zachar
    Jan 6th, 2010 at 14:56 | #26

    I love the idea! A personal dashboard (with functionality akin to the homepages Google offers) featuring the government information you ask for along with ways to engage would be MIND-BLOWING. And users could “follow” agencies (e.g. EPA) or issues (e.g. the environment) or data flows (e.g. spending) and much more!

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    • dcman84
      Jan 8th, 2010 at 10:28 | #27

      I totally agree. Tailoring govt information to your preferences would be so powerful. I’d be interested in hearing what kinds of roadblocks there are to doing this kind of thing, though. I know government can’t use persistent cookies, which are one of the main tools of all web services these days. I’d like to know what other barriers exist, and how we could address those.

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  26. Jan 3rd, 2010 at 13:25 | #28

    It is possible. Just putting some check boxes inside the setting up option to enable the commenter to choose the level of privacy. Actually the idea is more important than the identity of idea owner. The webmaster could access to all information about account owner and may use it if needed.

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  27. covington
    Jan 1st, 2010 at 09:10 | #29

    It would be ideal if such an account is verrified through a photo passport, a local address and possibly a brief telephone chat.

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  28. donnallau
    Dec 30th, 2009 at 19:56 | #30

    yeah i would use it i do anyway got heaps of information and i learned heaps just from usa.gov

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  29. mattsokoloff
    Dec 30th, 2009 at 18:47 | #31

    It would be great if the account was able to somehow verify who I am (via SSN and/or Physical Address). Then this account could be used to access all government websites(local and national); IRS, student loans, pay traffic tickets, marriage licenses, passport renewal, etc.

    Why not create an OpenID of sorts for government? As a user I would pick what info to share with the gov’t agency (e-mail adress and physical adress might be standard).

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    • jedsundwall
      Dec 31st, 2009 at 18:12 | #32

      I like this idea a lot. I would only create an account with USA.gov if it would allow me to get highly personalized information.

      I would not use it to customize the kind of information presently available through USA.gov. It’s vastly easier for me to find information through search engines, or learn about things relevant to me through the news or from my friends and family.

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  30. mmurphy
    Dec 30th, 2009 at 17:54 | #33

    It could be useful to have a personal account if it could be tailored to a particular region, audience, profession, etc. (showing the content that’s most relevant to the user).

    Being able to access a variety of government services from one login sounds great. Cross-agency coordination and top-notch security would be key.

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