Help Us Improve USA.gov - THIS DIALOG IS NOW CLOSED


The dialog is now closed. It ran from December 2, 2009 through January 15, 2010. Visit USA.gov Public Dialog Results to review quick stats about the dialog and to find an overview of the comments that were posted. Thank you for participating!


Your Voice Matters was an online dialog to improve USA.gov, the official web portal of the U.S. government. To know how to change USA.gov, we asked to hear your ideas and to get comments directly from you. We appreciate those of you who took time to help us.


USA.gov

Most Frequently Accessed Services

As we work to improve USA.gov, we want to be sure that we continue to offer the features and content that you find the most useful. What do you access most frequently on USA.gov?

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392 views | 12 comments
Jan 4th, 2010

Would You Use a Personal Account on USA.gov?

A few commenters have suggested that USA.gov offer secure, personal logins that would allow users to customize their visit and access government services.

If USA.gov offered personal accounts/logins, would you sign up for one? How would you expect to use it?

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410 views | 35 comments
Dec 30th, 2009

Government Answers on USA.gov

We’re getting wonderful comments! Please keep them coming.

In order to facilitate discussions about specific topics, we’ll create separate posts on some of the major themes that emerge from the dialog. Here are just a few of the topics that have emerged so far:
• De-cluttering the pages (both content and design)
• Improving the Search visibility and functionality
• Answering government questions directly on USA.gov, or on whichever USA.gov forum visitors happen to be on (e.g., Facebook, Twitter)

Let’s start with the topic of getting government answers on USA.gov.

At present, the majority of the USA.gov website is comprised of links to other government resources, so visitors often have to leave the website to find the information and services they’re seeking.  Should USA.gov provide more government content and fewer off-site links?

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711 views | 33 comments
Dec 17th, 2009