Most Frequently Accessed Services
As we work to improve USA.gov, we want to be sure that we continue to offer the features and content that you find the most useful. What do you access most frequently on USA.gov?
Your Voice Matters was an online dialog to improve USA.gov, the official web portal of the U.S. government. To know how to change USA.gov, we asked to hear your ideas and to get comments directly from you. We appreciate those of you who took time to help us.
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As we work to improve USA.gov, we want to be sure that we continue to offer the features and content that you find the most useful. What do you access most frequently on USA.gov?
A few commenters have suggested that USA.gov offer secure, personal logins that would allow users to customize their visit and access government services.
If USA.gov offered personal accounts/logins, would you sign up for one? How would you expect to use it?
We’re getting wonderful comments! Please keep them coming.
In order to facilitate discussions about specific topics, we’ll create separate posts on some of the major themes that emerge from the dialog. Here are just a few of the topics that have emerged so far:
• De-cluttering the pages (both content and design)
• Improving the Search visibility and functionality
• Answering government questions directly on USA.gov, or on whichever USA.gov forum visitors happen to be on (e.g., Facebook, Twitter)
Let’s start with the topic of getting government answers on USA.gov.
At present, the majority of the USA.gov website is comprised of links to other government resources, so visitors often have to leave the website to find the information and services they’re seeking. Should USA.gov provide more government content and fewer off-site links?